Terms and Conditions
1. Introduction
Welcome to Greyinsights. By accessing our website and services, you agree to comply with the following Terms and Conditions. These terms apply to all users, including clients and organisations utilising our Employee Assistance Programs (EAP) and other mental health services.
2. Services Provided
Greyinsights provides a range of mental health services, including assessments, counselling, and therapy. These services are designed to support the emotional and mental well-being of individuals and organisations. All services are confidential and conducted by qualified professionals in accordance with UK healthcare regulations.
3. Use of Services
You may use our services as long as they are accessed for their intended purpose: to promote mental health and emotional well-being. Misuse of services, including unauthorised sharing of resources or malicious activity, will result in the termination of access.
4. Confidentiality
Greyinsights is committed to maintaining the confidentiality of client information. All personal data, including assessments and counselling details, are securely stored and used only for the purpose of providing mental health support. We adhere to the General Data Protection Regulation (GDPR).
5. Limitations of Liability
Greyinsights provides services to support mental and emotional well-being, but we do not guarantee specific outcomes. We are not responsible for any consequences that may arise from the use of our services, including but not limited to, delayed response times or interruptions in service.
6. Third-Party Links
Our website may contain links to external websites for additional resources. Greyinsights is not responsible for the content or practices of these third-party websites.
7. Payment and Subscription
Some services offered by Greyinsights may be fee-based, especially for corporate clients using the Employee Assistance Program (EAP). Payment terms will be agreed upon before service commencement. Failure to make payments on time may result in suspension of services.
8. Changes to Terms and Services
Greyinsights reserves the right to modify these terms at any time. Changes will be communicated via the website or direct correspondence. Continued use of the website or services indicates acceptance of the updated terms.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us at info@greyinsights.co.uk or call us at +44 208 087 2301.